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If there is one take away from all the COVID-19 precautions and restrictions, it’s that it’s taught business owners how to plan for everything. Well, almost everything. Anyone who entered 2020 with a solid budget saw it quickly fly out the window due to all the sudden changes.

So, how do you plan for uncertainty? Well, considering the measures the city and the province put in place throughout the last ten months, we should all be well-versed in flexibility.

Learning where to access the resources you need to keep business running as smoothly as possible is key. Who can you rely on to supply you with the equipment you need to keep you, your team, and your employees safe while keeping your doors open?

Look for the helpers

It’s all about having the necessary tool-kit. There are businesses out there, like us, who excel a having what you need when you need it. We pride ourselves on our 35 years of experience and continued education in our field. So, when you need portable toilets, tents (e.g. outdoor patio/space, COVID checks, etc.), pipe and drape (e.g. to create booths for clinics), hand sanitizer stations, tables, chairs, and more, you can rest assured that industry standards and protocols will always be met.

Nevertheless, don’t be afraid to dig deeper. Keep in mind that one way to solve a problem is to ask questions. When trying to plan, especially during uncertain times, ask the following:

Frequently Asked Questions (FAQ)

What is your payment policy?

To make a reservation, we require a credit card number and a 35% non-refundable booking deposit. The balance is payable in full on or before date of delivery.

How far in advance should I make my reservation?

All items are rented on a first come, first served basis; therefore, it is never too early to book. We strongly believe in the “sooner the better” philosophy when it comes to booking our rental items. As with any business, our busier months see a higher volume of reservations.

What happens if I have a problem with my equipment after hours?

If you encounter a problem with any of our products, you can access our 24-hour emergency service by calling our office phone umber. In doing so, you will be directed to the individuals on-call.

What is your cancellation policy?

Orders cancelled within less than 24 hours of the delivery date require customers to pay the full billing amount.

Any orders cancelled outside of the above 24-hour period will be subject to a 35% cancellation fee.

Do you offer delivery services for all your products?

Yes, however, delivery fees apply based on location.

Remember, the answers to your questions are out there. Don’t hesitate to ask for the information you need from any business to make educated planning decisions. We not only expect the same from our suppliers but answer and support our clients in any way we can. After all, there’s always a solution.